We aim to provide accurate product photographs, descriptions, colors, and measurements. Minor variations may occur due to lighting, photography, screen settings, or the nature of the fabric.

No. All sales are final and we do not accept returns, except in the case of a verified damaged product or product mismatch/wrong item received, subject to our Return Policy.

No. We do not offer exchanges, except where applicable for a verified damaged or mismatched/wrong product, in accordance with our Return Policy.

Yes. An uninterrupted, continuous unboxing video is compulsory for initiating any return or exchange request relating to a damaged or mismatched product. The video must be recorded from the sealed package before opening until the product is fully revealed, without pausing, cutting, editing, or interruption.

Please contact us through the contact details provided on our website as soon as possible and provide your order details and continuous unboxing video. Our team will review the issue and guide you further.

Without a continuous and uninterrupted unboxing video, a return or exchange request for damage or mismatch will not be accepted.

Order cancellation depends on the order status and whether the order has already been processed or shipped. Please contact us as soon as possible if you need assistance.